Privacy & Security

Bazi365's Privacy Policy — Your information is completely safe

Your personal data matters to us. This Privacy Policy clearly explains how bazi365 collects, uses, and safeguards your information.

Last Updated: January 2026
Pillars of Security

How We Protect Your Privacy

Every piece of information you share with bazi365 is stored with the highest level of security. The points below form the foundation of our Privacy Policy.

SSL Encryption

All your data transfers are secured with 256-bit SSL encryption. Hackers and third parties cannot access your information.

Secure Data Storage

Your personal and financial data is stored on secure servers. Regular backups and security audits are conducted.

No Sale of Data

Your personal data is never sold to third parties. Only limited information is shared, and only where necessary to deliver our services.

Your Control

You have the right to view, correct, and delete your data. You can contact our support team at any time to update your information.

Cookie Transparency

We are transparent about which cookies we use and why. You can easily opt out of any non-essential tracking.

Minor Protection

We do not collect information from anyone under the age of 18. Registration by minors is strictly prohibited, and any account found to belong to a minor will be closed immediately.

Introduction

1. Introduction & Scope

Bazi365 (also referred to as "we", "the platform", or "the site") is a trusted online gaming platform in Bangladesh. To access our Live Casino, slots, fish games, and bingo services, certain personal information is required. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.

By creating an account or using the bazi365 platform, you agree to this Privacy Policy. This policy applies together with our Terms and Conditions. We believe you have the right to know how your data is being used — and that transparency is our commitment to you.

This Privacy Policy is written in English to ensure all bazi365 users in Bangladesh can understand it easily. If you have any questions or concerns, please reach out to our support team.

Data Collection

2. Information We Collect

Bazi365 only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. The types of information we collect are outlined in the table below:

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address and mobile number Account registration and security notifications
Financial Information BKash/Nagad number and transaction history Deposit & Withdrawal Processing
Technical Information IP address, browser, and device information Security Verification & Fraud Prevention
Gaming Activity Game history, bet amounts, wins and losses Responsible Gaming & Account Management

In addition to the information you provide at registration, certain technical data is collected automatically when you use bazi365. This includes your device type, operating system, browser version, and session duration.


Use of Data

3. How Your Information Is Used

Information collected from you is used only for specified purposes. bazi365 never uses your data for any purpose not stated in this policy.

  • Account management: For registration, login verification, and account security.
  • Payment Processing: For processing incoming deposits and outgoing withdrawals.
  • Service Improvement: Analyzing usage patterns to enhance your gaming experience.
  • Customer Service: To resolve your issues quickly and effectively.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal obligations: To comply with applicable laws and regulatory requirements.
  • Promotional Communications: To send you offers and updates with your consent (with opt-out option available).
If you no longer wish to receive promotional emails or messages, contact our support team at any time. We will process your opt-out request within 24 hours.

Data Sharing

4. Who We Share Your Information With

Bazi365 never sells your personal data to third parties. However, limited information may be shared with specific partners to ensure smooth service operations:

  • Payment Providers: Payment gateways including bKash and Nagad — used solely to process transactions.
  • Game software providers: To verify game results and ensure fairness.
  • KYC verification services: Authorized verification providers for identity confirmation.
  • Law enforcement agencies: When required by a court order or legal obligation.
Before sharing data with any third party, we ensure they meet our privacy standards. Their obligations are defined through contractual agreements.

Cookie Policy

5. Cookies & Tracking Technologies

Bazi365 uses cookies to ensure the website functions correctly and to improve your experience. Cookies are small text files stored in your browser.

  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Functional cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: To understand site traffic and usage patterns.
  • Marketing Cookies: To show relevant promotions (with consent only).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

bazi365 does not use your data for third-party advertising networks. Our cookies are limited strictly to our own services.

Security

6. Data Security Measures

At bazi365, we use industry-leading technology to protect your data. As a trusted gaming platform, the security of your personal and financial information is our top priority.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Passwords are stored encrypted using bcrypt hashing.
  • Two-factor authentication (2FA) is available.
  • Regular security audits and penetration testing are conducted.
  • Automated alerts are triggered on suspicious login attempts.
  • Server data is backed up at geographically separate locations.
If you ever suspect your account security has been compromised, contact our support team immediately. We will take prompt action.

Retention Period

7. How Long We Retain Your Information

Bazi365 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period due to legal obligations:

  • Financial transaction records — retained for 5 years (legal obligation).
  • KYC documents — retained for up to 3 years after account closure.
  • Gaming history — retained for 3 years.
  • Contact details (email, phone) — deleted upon account closure.

Once the designated retention period expires, data is securely and permanently deleted or anonymized.


Your Rights

8. Your Privacy Rights

As a bazi365 user, you have several important rights regarding your personal data. We are committed to upholding these rights:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain circumstances ("right to be forgotten").

Right to Object to Processing

You may object to the use of your data for marketing purposes.

Right to Data Portability

You may request a copy of your data in a structured format.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.


Third Parties

9. Third-Party Services & Links

Bazi365 works with trusted third-party providers for game software and payment services on the platform. These partners maintain their own privacy policies and are required to uphold their own security standards.

Before integrating any third-party service on our platform, their privacy policy is reviewed. No third party may collect user data directly — all data flows remain under bazi365's control.

bazi365 is not responsible for the privacy practices of any external sites linked from our platform. Please take care to protect your information when visiting third-party sites.

Minor Protection

10. Protection of Minors' Information

Bazi365 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is mandatory at registration.

  • Date of birth is verified at registration, and any applicant under 18 is automatically rejected.
  • Age is re-verified through KYC documentation during the verification process.
  • If a minor's account is identified, it is immediately closed and all associated data is deleted.
If you become aware that a minor is using bazi365, please notify our support team immediately.

Changes

11. Changes to the Privacy Policy

Bazi365 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. Previous versions are available upon request.


Contact

12. Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We take your concerns seriously and are always here to help.

Privacy Contact: [email protected]

We are committed to responding to all privacy-related requests within 30 business days. Urgent matters are typically handled sooner.

To learn more, visit our Terms & Conditions and Responsible Gaming You can also visit the page.

Safe Gaming

Privacy guaranteed,
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